Association Security Needs Are Not Like Banks
Few if any associations will require security
as rigorous as that of a bank or other financial institution.
Because the bank controls access to one of the
customer's most valuable assets, it will almost certainly take as
many precautions as necessary to insure a high level of security.
By their very nature, few traditional businesses are as security
conscious as banks and it's natural for banks to carry this
security awareness into new areas.
Because of the extreme sensitivity of the bank customer's
information, the bank will go to the expense of establishing an
elaborate and secure system. Further, the customer will accept
and even expect such measures because
he or she wouldn't want to risk their bank account information
being compromised. Also they have the same methods they've
been using for years to accomplish those things they might do
via online banking.
On the other hand, users of other online
services are prone to believe the only security issue is
the encryption of their credit card information.
Convenience is a significant motivation for many online users.
Association members may wait until they actually need something
that they believe the association has online before attempting
to retrieve it. Such persons will have little patience for
multi step procedures that include significant delays.
Impediments to the rapid completion of the
tasks they are trying to perform will cause some number of them
to turn to alternative methods of accomplishing their goals.
Thus in some ways, non financial institutions have a more difficult
time implementing adequate security systems. Though their security
needs are less than those of financial institutions, they are still
significant but they need to be implemented in ways that are almost
transparent to users.
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